Kigurumi Mask Seller Red Flags: How to Avoid Scams

Most Kigurumi Masks are commissioned rather than held as ready-made inventory. A seller advertising a large catalog of supposedly in-stock masks on a Western marketplace is therefore a major warning sign.

Before paying, verify that the storefront belongs to the maker, reverse-image-search its photos, request current proof of possession, and use a payment method with buyer protection.
This page goes into further detail on how to do so and what to look out for.

Common warning signs

• Etsy, eBay, Amazon and AliExpress are where most of these scams are found, with accounts usually being a mix of low quality items and unrelated products to boost their ratings.
• The storefront has no online presence other than their account on the marketplace, ie no socials.
• Listings of specific characters but with vague promises that your actual order will be made in 30-60 days.
• Photos are straight up copied from maker social media accounts, something you can check by reverse-image searching the photos.
  • Most makers tend to be consistent on how they present made masks, if you see a mix of backdrops and photography styles it's very well likely a mix of stolen photos.
• The seller cannot provide a current photo or video of the exact mask, and just relies on stock imagery.
• Watermarks that when googled, dont return any maker socials. This can be a sign someone replaced a maker's watermark with their own.
• Used masks that are incredibly vague on details, no maker info, no mask size, no condition info, no pictures of the current condition.
• They're listing many masks but have no kig related feedback or reviews, just random cheap items or unrelated product to boost their ratings.
• A price that's "too good to be true."
• The seller pressures you to use a payment method without buyer protection.

What actually happens with these marketplace scams?

Some won't ship at all, some will play delay games, or other nonsense where it gets "lost in shipping".

Many will actually send you "a mask" but its not exactly what you expected. If you do get something, it'll likely be a rushed mask made by the absolute cheapest possible maker they could source something from, vaguely inspired off the mask you thought you were getting.

Stolen portfolio photos

An example of stolen photos used for a scam listing

Many different masks from many different makers, inconsistency is a major red flag

Reverse-image-search several listing photos. Look for the earliest post, maker watermark, and performer account. A legitimate reseller or secondhand seller should be able to explain where the mask came from and prove that they possess it.

Some makers display previous commissions as portfolio examples and may accept the same character again. That is different from promising that a buyer will receive the exact mask shown. Ask what will be newly made, which details can vary, and whether the image is an example rather than inventory.

Reverse-image search can reveal the maker or performer who originally posted a photo

Verify a maker

Before commissioning:

1. Follow links from the maker's established socials or website instead of a sponsored search result.
2. Compare work across multiple dates for consistent style and process.
3. Search or ask around for any kigs who have masks from that maker that they enjoy using.
4. Ask for a written quote identifying the character, options, mask size, price, payment schedule, production window, and shipping estimate.
5. Confirm how progress approvals and revisions work. Makers should give you updates and unless you completely change your mind on major details, should be able to accommodate revisions during the making process.
6. Use a payment method with suitable buyer protection and make note of its claim deadline.

Language barriers and small accounts are not inherently suspicious. Focus on verifiable work, clear terms, consistent identity, and behavior.